Patient Stories

I was always saying “what?” when people would talk to me. My kids finally convinced me that I was having trouble hearing. I had no real worries or fears, I just didn’t want to wear hearing aids and admit I was having problems. My first impression was that I felt totally at ease. Their office is cool, especially if you love golf.

Now, I can adjust my aids so that I can hear all I need to hear, and I can also adjust them so I don’t hear what I don’t want to hear. They are hardly visible and not uncomfortable at all. To anyone concerned about their hearing, you will be so glad you did, and Dr. Luekenga is the man!!

I couldn’t hear or understand my husband when he would talk to me! He wore hearing aids, and I just thought that he had them turned up and was talking very low. I didn’t have any fears before contacting; I was excited thinking I would finally be able to hear again. 

My first impression was that I felt very comfortable in the office! Hearing aids have made me feel like a real person again! I can take part in conversations once more.
 
I love Utah Ear Institute! I also have the world of confidence in Dr. Joshua Luekenga and his treatment.

To anyone concerned about their hearing, I would say go for it! You will be glad you did.

I was struggling to hear, especially in noisy environments with a lot of background noise. I had a constant ringing in my ears. I had to have the car radio or TV very loud to hear and understand clearly. My wife was always complaining. I was struggling, and I knew I needed help. 

I was concerned about the cost and the ability of hearing aids to help me. Without my wife’s input, I would likely never have taken the final step to use hearing aids.
 
My first impression was that everyone was kind, caring, and professional. Since wearing hearing aids, the ringing in my ears has stopped, and I can hear. WOW! To anyone concerned about their hearing, I would say take action, don’t wait.

I could hear OK (I thought), but I couldn’t understand the dialogue on my TV set. I didn’t really have any concerns before contacting, as my regular physician gave me a hearing test and, from the results, referred me to Dr. Leukenga. 

My first impression was that using Dr. Leukenga’s recommended hearing aids, my hearing improved. Now, I hear better. I would strongly recommend they see Dr. Leukenga to anyone concerned about their hearing.

I realized something was up with my hearing when I was always saying “WHAT” or “say that again.” I felt like I was missing a lot and maybe not hearing important things I needed to know or just little things whispered to me by someone special. 

My concern was that the hearing aid would look or feel weird or funny, and I wondered if I would be able to deal with it. My first impression was that everyone was very kind and helpful. They made me feel at ease and answered any questions or worries I had. 

They have continued to do that every single time I’ve been there, and that’s been quite a few years now. Hearing aids have helped me feel more confident, take part in conversations, and be able to listen better also. To someone concerned about their hearing, I would say DO NOT!! Nothing ventured, nothing gained. Give it your best try.

I learned at age thirty that I had a hearing challenge. I thought I would not be able to keep working. A friend of mine told me about it, and I wondered about the cost. I found out my insurance would pay for almost all of it. My first impression was that they were very professional and friendly.
 
Hearing aids have allowed me to watch my church services at home on my computer with Zoom, and I play Mexican Train most evenings with my caregivers. I can hear quite well. If you’re concerned about your hearing, go there as soon as possible.

I first realized something was up with my hearing when I had to ask my wife to repeat things a lot. I didn’t have any concerns before reaching out. My first impressions were great—they explained everything thoroughly without any pressure.

Since getting hearing aids, I don’t have to ask “what” as much, and I no longer need the TV volume as loud. If you’re concerned about your hearing, I’d say go for it.

I can’t remember the exact moment I realized something was up with my hearing, but it was several years ago. I had no preconceived fears or concerns before contacting. My first impression of Dr. Luekenga was that he was professional, knowledgeable, and friendly, and the prices were quite reasonable. Hearing aids have improved my general quality of life, making conversations much clearer and easier to understand. If you’re concerned about your hearing, check them out for sure. I have recommended UEI to others.

I first realized something was up with my hearing when it became difficult to hear my grandchildren. I had no worries because I’ve always viewed it as similar to wearing glasses, which I’ve done for decades. 

My first impression was that it appeared to be a very professional business office. Hearing aids have made communication with others much easier, with far fewer situations where I’ve had to have people repeat themselves. 

Dr. Josh has been the most friendly and caring doctor I’ve ever dealt with. He has an easy-going manner that makes it so comfortable to interact with him.

I’ve been having problems with my hearing for over 20 years. These are not my first set of hearing aids, and I really need the help they give me. The service at Utah Ear Institute has been awesome—they always get me in quickly and are so helpful. My first impression was that they were very thorough and friendly. Hearing aids have allowed me to participate in group conversations rather than sitting on the sidelines and just observing what’s going on. If you’re concerned about your hearing, they will take great care of you.

Brad’s hearing loss was making his life difficult. He says he “couldn’t function around others.”
Wanting to get his life back, Brad visited Utah Ear Institute to see if they could help. During his appointment, he had the chance to explain how his hearing loss was affecting him before a short series of tests to determine his hearing ability. Based on the results, Brad was prescribed hearing aids.

Pleased with his new devices and the improvement in his hearing, Brad rates Utah Ear Institute a 10/10. To anyone considering an appointment, he says, “Don’t hesitate.”

Alby was struggling to hear, asking others to repeat themselves constantly.
“I felt like everyone was mumbling when talking to me,” she says. “Finally, my children told me to go have my ears checked. I knew there was nothing wrong with my hearing, it was all them!”

Determined to prove them wrong, Alby made an appointment with Utah Ear Institute. However, the results surprised her. “Low and behold, I was having struggles. After several tests, I was fitted with hearing aids,” says Alby.

Recalling her first impressions of the office, she says, “I remember thinking Dr. Luekenga was very handsome and kind at the same time. Everyone there was nice and friendly.”

As for Alby’s new hearing aids, they have improved her life significantly. “At first, I would only wear them occasionally, but now I wear them all the time,” she says. “I am able to communicate with others without saying ‘What?’ all the time. I can understand movies, speakers, my family and not feel left out of their conversations.”

Alby gives Utah Hearing Institute a 10/10 rating and advises others, “It doesn’t hurt to find out if you could be helped and feel better about your relationship with others.”

Dennis’s hearing loss was gradual over time – so gradual that he can’t recall a specific moment he realized the change. “I don’t remember,” he says, “but the older I got, the harder it was to hear, especially with my grandkids.”
Prior to booking an appointment with Utah Ear Institute, Dennis didn’t have any concerns, but he just hoped “they could help.”

The team didn’t let him down. “My first visit was at West Valley. Great experience,” he says. At his appointment, Dennis had his hearing comprehensively tested and had the opportunity to talk about his challenges and lifestyle. His devices were prescribed based on his unique requirements.

The results have been amazing! Dennis says, “Hearing aids have been a real help. Glad I have them. Made it much better, now I can hear much better. My wife doesn’t complain as much.”

Dennis rates Utah Ear Institute a 10/10 and shares, “In my opinion, if you have any questions about them [hearing aids], I can say it’s much better than before. Now I can hear. Thanks to all the staff at Utah Ear Institute.”

The subject of hearing aids wasn’t something that Anonymous paid much attention to. But when they began to experience hearing challenges, suddenly finding out more about the technology became top priority.
Anonymous recalls, “I remember the first time I realized I had a hearing challenge. I felt horrible, I didn’t know what to do to correct it. I had a false understanding of how hearing devices could help me and the benefits that sort of technology could do to help my hearing loss.”

When making an appointment with Utah Ear Institute, Anonymous says, “Doing the right thing to correct it [hearing loss] was what concerned me the most. Finding someone I could trust to help me find a solution.”

Fortunately, Utah Ear Institute had the answers Anonymous was looking for. “I was impressed with the strong knowledge, confidence, and precision of the audiologist in hearing loss and his desire to help those with hearing loss,” says Anonymous.

Pleased with their hearing care and new devices, Anonymous says, “I would highly recommend the Utah Ear Institute. The Utah Ear Institute is equipped to helping those with hearing loss to hear.”

Anonymous gives them a 10/10 rating.

Dorothy’s hearing loss was making many aspects of her daily life very difficult.
She recalls, “I was having trouble hearing the TV. No matter how high I turned it on, I still couldn’t understand all that was being said. I love music, but it started sounding like just unfinished notes. The other thing that happened, when talking on the phone, it sounded like the words were cutting in and out. I thought the other person’s phone was cutting out.”
Dorothy knew she needed help, but she did have some reservations based on her mother’s experience with hearing aids. “My mother had hearing aids and she had to reach in her ear to adjust the loudness. She wouldn’t wear them half the time,” says Dorothy.
Nevertheless, she continued on her quest for better hearing. Recalling her first appointment at Utah Ear Institute, Dorothy says, “Everyone was very friendly and willing to answer my questions.”

Following her comprehensive hearing test, Dorothy was recommended hearing aids based on her hearing and lifestyle needs. Her new devices have reconnected her to everything she enjoys.

She says, “After getting my hearing aids, I could enjoy music, watch TV, and use the phone without any problems! The new technology is great. If I want to adjust the sound, I just reach behind my ear and push a button. I don’t have to be embarrassed asking, ‘Would you repeat that?’ or saying, ‘Speak louder.’”

Giving Utah Ear Institute a 10/10 rating, she highly recommends them to others. “Don’t hesitate to be tested!” she advises. “The test doesn’t hurt. The end result is very rewarding.”

Working in the airline industry for more than 20 years took its toll on Jim’s hearing. Conversations were proving challenging and frustrating because he often had to ask others to repeat themselves.
Jim turned to Utah Ear Institute for help and soon found himself in good hands. “John and his staff are very dedicated and had my well-being in mind,” he says.

Following a comprehensive hearing assessment, Jim was fit with hearing aids. He says they have improved his life “tremendously.” Conversations are now much less stressful. “I no longer have to say ‘WHAT?’” says Jim.

Giving Utah Ear Institute a 10/10 rating, he encourages others to make an appointment. “They’re the best,” he says.

David says he noticed a decline in his hearing 18 years ago.
Recalling his initial appointment with Utah Ear Institute, he says it was “positive.” He adds, “Utah Ear and Josh H. are just wonderful.”

David keeps his hearing health and devices up to date with regular appointments. He gives Utah Ear Institute a 10/10 rating.

Sharon came to Utah Ear Institute as a seasoned hearing aid wearer.
She says, “I have had hearing problems for more than 20 years; this is not my first set of hearing aids. They make all of the difference in my life.

Without them, I miss out on most everything going on around me. I couldn’t participate in many conversations going on around me. I often responded to questions with the wrong answer because I had misheard the question. I am now able to talk with my grandchildren, and that was really difficult before. I enjoy life much more when I can hear what is going on around me.”

Upon her first appointment at Utah Ear Institute, Sharon recalls, “My first impression was that everything was handled professionally.” Following a comprehensive hearing assessment, Sharon was fit with new hearing aids.

“They have allowed me to enjoy being around other people,” she says, referring to her latest devices.

Sharon gives Utah Ear Institute a 10/10 rating and advises others, “If you are having problems hearing conversations, it’s time to get some help. Utah Ear Institute is taking very good care of me.”

Karin decided to invest in hearing aids because she didn’t want to miss out on communicating with others. She says, “I was sitting in church and the adorable little girl in front of me was whispering something to me that I couldn’t hear. I decided that I wanted to be able to hear her and that the way to do that was to get hearing aids.”

Karin soon made an appointment with Utah Ear Institute, despite having some concerns about the cost. “I am always concerned about the cost of things and hearing aids was no different,” she says. “But this was something I wanted to do for myself. And I felt good about investing the money. I have several friends who had gone to Dr. Luekenga, and so I already trusted him.”

Thinking back to her first appointment, she recalls “his offices are very professional.” Karin was fit with hearing aids and found herself amazed with the technology.

“I thought that they would just make things louder, but they do so much more – both good and bad,” she says. “But with my ReSound program, I feel like I am in control.”

Giving Utah Ear Institute an 8/10 rating, she advises potential patients, “Treat the purchase of hearing aids as you would any investment. Study and try before you buy. Then once you have made the investment, make the commitment to continue to use them and learn how they can be customized for you personally.”

Peter says he became aware of his hearing loss when “I realized that I wasn’t hearing all the conversations around me.” Not wanting to miss out anymore, Peter decided to seek help from Utah Ear Institute.

Recalling his first appointment, Peter says, “I felt that Dr. Josh was really interested in my problem and that he was very professional and competent.” At his appointment, Peter’s hearing was comprehensively tested, and then he was prescribed with hearing aids.

Now, he says, “I am much more comfortable in social situations.”

When asked if he would recommend Utah Ear Institute to others, he says, “I unconditionally recommend it.” Peter gives them a 10/10 rating.

Reflecting on the moment she first noticed her hearing was struggling, Patricia says, “I was about 50 years old when I realized that I was missing so much of what was taking place around me. I decided that I needed to do something about it.”

As hearing problems run in Patricia’s family, she didn’t have any major concerns prior to her appointment at Utah Ear Institute, and as it turns out, her visit was a positive experience. Patricia says, “The people were so friendly and helpful at the office.”

The hearing devices she was prescribed have helped her tremendously. “I can function much better since my visit to them,” Patricia notes.

Giving Utah Ear Institute a 9/10 rating, she advises others in a similar situation, “Go and have it taken care of. Life is so much better when you can hear.”